Terms of service

Terms of Service

Last Updated: September 7, 2026

Overview

Welcome to Pearvely.

Pearvely is an online retail brand operated by SwiftGoal LLC, a limited liability company registered in the State of Colorado, United States.

Throughout these Terms of Service, “Pearvely,” “we,” “us,” and “our” refer to SwiftGoal LLC in connection with the operation of the Pearvely website and the products and services offered through it.

These Terms of Service govern your access to and use of the Pearvely website, including purchases made through the website.

By accessing the website, creating an account, or placing an order, you agree to these Terms of Service and the customer policies referenced in them, including our:

  • Privacy Policy;

  • Shipping & Delivery Policy; and

  • Return & Refund Policy.

Please read these Terms carefully before using the website or placing an order.

Nothing in these Terms is intended to exclude, restrict, or waive any consumer right or remedy that cannot lawfully be excluded under applicable law.

Our online store may use Shopify and other third-party service providers to support e-commerce, payment processing, fraud prevention, fulfillment, shipping, advertising, analytics, security, and customer-service functionality.

1. Eligibility and Use of the Website

You may use the website only for lawful purposes.

By placing an order, you confirm that you have the legal capacity to enter into a purchase agreement under the laws applicable to you or that you are acting with any authorization required by applicable law.

You must not use the website:

  • For unlawful or fraudulent purposes;

  • To provide intentionally false or misleading information;

  • To interfere with the operation or security of the website;

  • To introduce viruses, malware, or other harmful code;

  • To attempt unauthorized access to our systems or customer accounts;

  • To infringe intellectual property or other legal rights; or

  • To engage in activity prohibited by applicable law.

2. Business Identity

Pearvely is operated by:

SwiftGoal LLC

SwiftGoal LLC is a limited liability company registered in the State of Colorado, United States.

Colorado Secretary of State ID: 20241631144

Principal Office Address:
525 S Broadway
Los Angeles, CA 90013
United States

Customer Support Email:
support@pearvely.com

Customer Support Phone:
+1 650-219-1001

Pearvely is the customer-facing retail brand used for products and services offered through this website.

3. Products and Product Information

Pearvely offers fashion accessories including scarves, silk scarves, shawls, wraps, and seasonal layering accessories.

We make reasonable efforts to provide clear and accurate information about products offered through the website.

Depending on the product, this information may include:

  • Product name;

  • Materials;

  • Colors;

  • Dimensions or measurements;

  • Available variants;

  • Product features;

  • Care information;

  • Price; and

  • Availability.

Please review the applicable product page before placing an order.

Product colors may appear slightly different depending on photography, lighting, screen settings, or device display characteristics.

Measurements may also be subject to reasonable manufacturing tolerances.

If we identify a material error in product information that affects an order, we will take reasonable steps to notify the affected customer and provide an appropriate resolution.

4. Product Availability

Products are offered subject to availability.

An item displayed on the website may become unavailable because of inventory changes or fulfillment conditions.

If an ordered item becomes unavailable after payment has been received, we will contact you using the contact information associated with your order.

We will not substitute an unavailable item with a different product without your authorization.

If we cannot fulfill an item and no acceptable alternative arrangement is agreed upon, the applicable amount will be refunded to the original payment method.

5. Prices

Product prices are displayed on the applicable product page and during checkout.

Unless otherwise clearly stated, prices displayed on Pearvely are in U.S. dollars (USD).

The price applicable to your order will be displayed before you complete payment.

Applicable shipping charges, taxes, duties, or other charges will be presented or handled as described during checkout and in our Shipping & Delivery Policy.

We may change prices for future purchases.

A price change will not alter the price of an order that has already been validly completed, except where correcting a genuine pricing error is permitted by applicable law.

6. Promotions and Discounts

Pearvely may occasionally offer promotional prices, discount codes, or other offers.

Where applicable, material promotional conditions may include:

  • Eligible products;

  • Minimum purchase requirements;

  • Discount amounts;

  • Start and end dates;

  • Geographic restrictions; and

  • Other eligibility requirements.

A promotion applies only when its stated requirements are satisfied.

We do not intend to represent an offer as temporary, limited, exclusive, or expiring unless that representation accurately reflects the applicable promotion.

Unless specific promotional terms clearly state otherwise before purchase, eligible promotional purchases remain subject to our standard Return & Refund Policy.

Promotional terms do not reduce or eliminate any consumer rights that cannot lawfully be waived.

7. Orders

After placing an order, you may receive an electronic order confirmation.

We may review an order before fulfillment for purposes including:

  • Payment authorization;

  • Product availability;

  • Address verification;

  • Fraud prevention;

  • Legal or regulatory compliance; and

  • Order accuracy.

We may decline or cancel an order where reasonably necessary, including where:

  • Payment cannot be authorized;

  • An item is unavailable;

  • Material pricing or product information was displayed in error;

  • A delivery address cannot reasonably be serviced;

  • An order appears fraudulent or unauthorized;

  • Fulfilling the order would violate applicable law; or

  • The quantity ordered reasonably indicates unauthorized commercial resale.

If we cancel an order after payment has been collected, the applicable refund will be issued to the original payment method.

8. Customer Information

You agree to provide accurate and reasonably complete information when placing an order or creating an account.

This may include:

  • Your name;

  • Email address;

  • Telephone number;

  • Billing information; and

  • Shipping address.

You are responsible for reviewing your order and delivery information before completing your purchase.

If you notice an error after submitting an order, please contact us as soon as possible.

9. Payment Methods

We accept the payment methods displayed during checkout.

Depending on the services available for your transaction, these may include:

  • Visa;

  • Mastercard;

  • American Express;

  • Discover;

  • PayPal; and

  • Other payment methods displayed at checkout.

The payment options shown at checkout are the payment methods currently available for the applicable transaction.

Payments may be processed by third-party payment service providers.

Pearvely generally does not independently store complete payment card numbers where payment details are submitted directly to an authorized payment provider.

10. Currency Conversion

Unless otherwise stated during checkout, transactions are processed in U.S. dollars.

If your bank account, card, or payment account is denominated in another currency, your bank, card issuer, or payment provider may convert the transaction.

Applicable exchange rates and any foreign transaction or currency conversion fees are determined by the relevant financial institution or payment provider.

Pearvely does not control third-party currency conversion rates or fees.

11. Order Processing

Orders are generally processed within 3 business days after payment has been successfully received.

Order processing may include:

  • Order verification;

  • Payment verification;

  • Product availability confirmation;

  • Quality checks;

  • Order preparation; and

  • Packaging.

Processing time is separate from shipping time.

Orders placed on weekends or public holidays may begin processing on the next business day.

12. Shipping and Delivery

After an order has been processed and dispatched, estimated standard shipping times are:

  • United States: 2–4 weeks;

  • Canada: 2–4 weeks;

  • Australia: 2–4 weeks;

  • New Zealand: 2–4 weeks;

  • United Kingdom: 2–4 weeks;

  • Europe: 2–4 weeks; and

  • Other supported countries and regions: 2–5 weeks.

These are estimated shipping times and are not guaranteed delivery dates.

Actual delivery times may vary because of circumstances including:

  • Carrier operations;

  • Customs processing;

  • Local postal services;

  • Public holidays;

  • Severe weather;

  • Peak shopping periods;

  • Delivery disruptions; or

  • Other circumstances outside our reasonable control.

Applicable shipping charges are displayed during checkout before payment is completed.

Please review our Shipping & Delivery Policy for complete shipping information.

13. Split Shipments

Products may be fulfilled from different locations.

As a result, items from the same order may occasionally be dispatched separately.

If an order is divided into multiple shipments:

  • Packages may arrive on different dates;

  • More than one tracking number may be issued; and

  • Delivery of one package does not necessarily mean that another item is missing.

Customers will not be charged additional shipping fees solely because Pearvely divides an order into multiple shipments unless such charges were clearly disclosed before purchase.

14. Tracking

When tracking information is available, we will provide a tracking number after the applicable shipment has been dispatched.

Tracking information may take several business days to become active while a shipment is transferred to and scanned by the carrier.

Where supported, customers may also use third-party shipment tracking services such as 17TRACK.

If tracking information has not updated for an extended period, please contact:

support@pearvely.com

and include your order number.

15. Customs and International Delivery

International shipments may be subject to customs processing, import requirements, taxes, duties, or other government charges depending on the destination.

Where applicable, treatment of these charges will depend on the destination and the terms presented during checkout or otherwise disclosed before purchase.

Customs processing may increase delivery time beyond the estimates stated in our Shipping & Delivery Policy.

Nothing in this section limits disclosures or consumer rights required by applicable law.

16. Order Changes and Cancellations

If you need to request an order change or cancellation, please contact:

support@pearvely.com

within 24 hours of placing your order.

Please include your order number and clearly describe the requested change.

We will make reasonable efforts to accommodate timely requests. However, order changes or cancellations are not guaranteed because processing may begin shortly after purchase.

Once an order has been dispatched, it generally cannot be cancelled or modified.

After delivery, eligible products may be returned in accordance with our Return & Refund Policy.

17. Returns

Eligible return requests may be submitted within 30 days of delivery.

To qualify for a standard return, an item should generally be:

  • Unworn;

  • Unused;

  • In its original condition;

  • Returned with any original tags or accessories supplied with the item; and

  • Appropriately packaged for return transportation.

Before sending any product back, customers must contact:

support@pearvely.com

to obtain applicable return instructions.

Do not send a product return to our principal office address unless customer support specifically confirms that address as the authorized return location for your return.

The applicable return location may differ from our principal office depending on the product and fulfillment location.

Please review our Return & Refund Policy for complete return conditions.

18. Return Shipping Costs

Where a return results from a confirmed damaged, defective, or incorrect item, Pearvely will provide an appropriate return solution and will not require the customer to bear reasonable return shipping costs resulting from our error.

For an eligible change-of-mind return or another return that is not caused by a product defect or fulfillment error, applicable return shipping costs will be communicated before the return is completed.

Any applicable return charge will be disclosed as part of the return process.

19. Refunds

Once an approved return is received and inspected, we will issue the applicable refund to the original payment method within 5 business days.

After the refund has been issued, your bank, card issuer, PayPal, or other payment provider may require additional time to post the funds to your account.

Additional payment-provider processing time is outside Pearvely's control.

For eligible change-of-mind returns, original shipping charges are generally non-refundable.

Where an item is confirmed to be damaged, defective, incorrect, missing, or otherwise subject to refund rights under applicable consumer protection law, the applicable refund will be handled according to the circumstances and applicable legal requirements.

20. Damaged, Defective, Incorrect, or Missing Items

If you receive an item that is damaged, defective, incorrect, or incomplete, please contact us as soon as reasonably possible at:

support@pearvely.com

For damaged items, we recommend contacting us within 14 days of delivery where reasonably possible.

We may request:

  • Your order number;

  • A description of the issue;

  • Photographs of the affected item;

  • Photographs of the packaging; and

  • Relevant tracking information.

We will review the information provided and provide an appropriate resolution where the issue is confirmed.

The recommended 14-day reporting period does not limit any consumer right that cannot legally be excluded.

21. Exchanges

Direct exchanges may not be available for every product or destination.

If you would like a different color, style, or product, please contact:

support@pearvely.com

Where a direct exchange is unavailable, you may be asked to return the eligible original item in accordance with our Return & Refund Policy and place a separate new order.

22. Privacy

Our collection, use, disclosure, and protection of personal information are described in our Privacy Policy.

Depending on how you use the website, information may be processed by service providers involved in:

  • E-commerce technology;

  • Payment processing;

  • Fraud prevention;

  • Order fulfillment;

  • Shipping;

  • Customer support;

  • Analytics;

  • Attribution; and

  • Advertising.

Please review our Privacy Policy for information about our data practices and your available privacy choices.

23. Account Security

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and taking reasonable precautions against unauthorized access.

Please contact us if you reasonably believe that your account has been accessed or used without authorization.

We may take reasonable security measures, including temporarily restricting account access, where necessary to investigate suspected unauthorized activity.

24. Third-Party Services and Links

The Pearvely website may use or provide access to third-party services, tools, payment providers, shipment tracking services, or external websites.

Independent third parties may operate under their own terms and privacy policies.

Where you choose to use an independently operated third-party service, you should review the terms and policies applicable to that service.

Nothing in this section limits any responsibility Pearvely has under applicable law.

25. Intellectual Property

Unless otherwise stated, content created for or lawfully used on the Pearvely website, including applicable:

  • Text;

  • Graphics;

  • Logos;

  • Website design;

  • Product presentation materials; and

  • Other original website content

is owned by or lawfully used by SwiftGoal LLC or applicable licensors.

You may use the website for personal, non-commercial shopping purposes.

You may not reproduce, distribute, commercially exploit, or falsely claim ownership of protected website content except where permitted by law or authorized by the applicable rights holder.

Nothing in these Terms transfers ownership of third-party intellectual property to Pearvely or SwiftGoal LLC.

26. Customer Reviews, Feedback, and Submissions

If you voluntarily submit a product review, feedback, photograph, or other content to us, you confirm that:

  • The submission reflects your genuine experience or opinion;

  • You have the right to provide the content;

  • The content does not knowingly violate another person's rights; and

  • The content is not fraudulent, unlawful, defamatory, or misleading.

We may moderate or remove submissions where reasonably necessary for legal, security, authenticity, or website-management purposes.

Pearvely will not knowingly present fabricated customer feedback as genuine customer reviews.

27. Prohibited Activities

You must not use Pearvely to:

  • Commit fraud;

  • Place unauthorized transactions;

  • Provide intentionally false information;

  • Infringe intellectual property rights;

  • Distribute malware;

  • Attempt unauthorized access to systems;

  • Interfere with website security;

  • Harvest personal information unlawfully;

  • Send spam or abusive communications;

  • Impersonate another person;

  • Manipulate website functionality; or

  • Engage in activity prohibited by applicable law.

We may restrict website access or cancel affected transactions where reasonably necessary to prevent unlawful activity, fraud, abuse, or security risks.

28. Accuracy of Website Information

We make reasonable efforts to keep material information about products, prices, promotions, availability, shipping, returns, refunds, and other customer-facing terms accurate and current.

Occasionally, genuine typographical, technical, or administrative errors may occur.

If we identify an error, we may correct the affected information.

Where an error materially affects an order that has already been submitted, we will take reasonable steps to notify the customer and provide an appropriate resolution.

Depending on the circumstances, this may include:

  • Confirming corrected information;

  • Allowing cancellation where appropriate; or

  • Issuing an applicable refund.

We do not knowingly use inaccurate pricing, false availability information, misleading promotions, or material omissions to induce a purchase.

29. Website Availability

We aim to keep Pearvely reasonably available and functional, but temporary interruptions may occur because of:

  • Maintenance;

  • Technical problems;

  • Hosting interruptions;

  • Security incidents;

  • Network failures; or

  • Circumstances outside our reasonable control.

We may modify website functionality where reasonably necessary for operational, technical, security, or legal reasons.

Nothing in this section affects rights relating to an order already placed or payment already made.

30. Consumer Rights and Product Standards

Products and services offered through Pearvely are subject to applicable consumer protection requirements.

Nothing in these Terms excludes, limits, or modifies any warranty, guarantee, refund right, remedy, or other consumer protection that cannot lawfully be excluded or limited.

Where applicable law provides mandatory consumer protections that are more favorable than a provision of these Terms, those mandatory protections will apply.

31. Disclaimer of Warranties

To the extent permitted by applicable law, the website is provided on an “as available” basis.

We do not guarantee that the website will always operate without interruption or be completely free from technical errors.

This provision does not:

  • Exclude obligations relating to products purchased from Pearvely;

  • Limit applicable consumer guarantees;

  • Exclude responsibility for inaccurate or misleading representations where liability cannot legally be excluded; or

  • Limit any other right or remedy that cannot lawfully be waived.

32. Limitation of Liability

To the maximum extent permitted by applicable law, Pearvely and SwiftGoal LLC will not be responsible for indirect or consequential losses that were not reasonably foreseeable at the time of the applicable transaction and that do not result from violation of a non-excludable legal obligation.

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

In particular, nothing in these Terms is intended to exclude or limit liability for:

  • Fraud or fraudulent misrepresentation;

  • Willful misconduct;

  • Liability that cannot be excluded under applicable consumer law; or

  • Any other liability that applicable law prohibits us from excluding.

33. Indemnification

To the extent permitted by applicable law, you are responsible for losses reasonably resulting from your unlawful use of the website, intentional misuse of our services, infringement of another person's legal rights, or material violation of these Terms.

This section does not require a consumer to compensate SwiftGoal LLC for losses caused by our own breach, negligence, unlawful conduct, or other matters for which liability cannot legally be transferred.

34. Suspension or Termination of Website Access

We may restrict or terminate access to the website where reasonably necessary because of:

  • Fraud;

  • Security risks;

  • Illegal activity;

  • Material misuse of the website; or

  • Serious or repeated violations of these Terms.

Termination or restriction of website access does not remove rights or obligations relating to transactions that occurred before the restriction or termination.

35. Severability

If a provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent necessary under applicable law.

The remaining provisions will continue to apply to the extent legally permitted.

36. No Waiver

If we do not immediately enforce a provision of these Terms, that does not mean that we permanently waive our right to enforce that provision.

Any waiver will be effective only to the extent permitted by applicable law.

37. Entire Agreement

These Terms of Service, together with the customer policies expressly incorporated by reference, form the applicable terms governing use of the Pearvely website and purchases made through it.

The incorporated policies include our:

  • Privacy Policy;

  • Shipping & Delivery Policy; and

  • Return & Refund Policy.

If a specific product or promotion has additional terms, those terms will apply only where they are clearly disclosed before purchase.

If there is a material inconsistency between a general provision in these Terms and a more specific provision in an applicable customer-facing policy, the more specific provision will apply to the subject it directly addresses, subject to applicable law.

38. Governing Law and Mandatory Consumer Protections

These Terms and transactions made through Pearvely are governed by the laws of the State of Colorado, United States, and applicable federal law, without regard to conflict-of-law principles, except to the extent that mandatory laws of another jurisdiction apply to a particular consumer or transaction.

This choice of law does not deprive you of mandatory consumer protections or remedies available under laws that apply to you and that cannot legally be waived by contract.

Nothing in these Terms requires a consumer to give up access to any court, regulator, consumer protection authority, or other remedy that cannot lawfully be restricted.

39. Resolving Questions or Disputes

If you have a problem with an order or our services, we encourage you to contact customer support so that we can review and attempt to resolve the matter.

Please contact:

support@pearvely.com

When contacting us about an order, please include your order number and a clear description of the issue.

If a matter cannot be resolved through customer support, either party may pursue available remedies before a court, tribunal, consumer authority, payment provider, or other competent body as permitted by applicable law.

40. Changes to These Terms

We may update these Terms from time to time to reflect changes in:

  • Business operations;

  • Website functionality;

  • Customer policies;

  • Applicable laws;

  • Regulatory requirements; or

  • Service providers.

When these Terms are updated, we will revise the “Last Updated” date at the top of this page.

Updates will apply prospectively unless applicable law requires otherwise.

Material changes will not be applied retroactively to remove rights relating to purchases already completed where doing so would be prohibited by applicable law.

41. Contact Information

Questions about these Terms of Service or an existing order may be sent to:

Brand: Pearvely

Operating Company: SwiftGoal LLC

Colorado Secretary of State ID: 20241631144

Principal Office Address:
525 S Broadway
Los Angeles, CA 90013
United States

Customer Support Email:
support@pearvely.com

Customer Support Phone:
+1 650-219-1001

The principal office address above is provided for business identification and correspondence purposes.

For product returns, please contact customer support before sending any item. Follow the instructions provided under our Return & Refund Policy and do not send a product return to the principal office address unless Pearvely specifically confirms that address as the authorized return location for your return.